HVAC breakdowns don’t respect your schedule, your budget, or your comfort zone. They strike during family gatherings, business meetings, and middle-of-the-night Pennsylvania winters when you need warmth most. But equipment failure doesn’t have to mean family misery—not when you know who to call.
For nearly forty years, Groff’s Home Comfort Team has been the lifeline Lititz families depend on when their heating and cooling systems betray them. We’ve mastered the critical difference between quick fixes that fail again and permanent solutions that restore your confidence in your home’s comfort systems.
Emergency or upgrade, repair or replacement—we treat every call like it’s our own family waiting for relief. Because in a community like Lititz, your neighbors’ comfort matters as much as our reputation.
Every Lititz homeowner eventually faces the same reality: Pennsylvania’s extreme weather destroys HVAC equipment faster than most systems can handle it. Fortunately, we’ve spent nearly forty years learning exactly how local climate challenges affect heating and cooling systems—and more importantly, how to solve problems before they become emergencies.
These are the HVAC issues that transform comfortable homes into uncomfortable nightmares—until we restore the reliability your family deserves:
Furnace Breakdowns
Nothing brings your daily routine to a halt like a furnace that won’t fire up during a Pennsylvania winter. Whether it’s a faulty ignition system, a clogged filter restricting airflow, or a worn-out blower motor, our team diagnoses the issue promptly and restores your heat. We work with all major brands and fuel types, ensuring your family stays warm no matter what.
Air Conditioning Failures
Summer heat in Lititz can be relentless, and when your AC stops working, your home quickly becomes unbearable. From refrigerant leaks and frozen coils to electrical issues and compressor problems, we have the tools and expertise to get your cooling system back up and running. Our technicians carry common parts on their trucks, which means faster repairs and quicker relief.
Inefficient Heating and Cooling
Are some rooms too hot while others stay cold? High energy bills despite moderate use? These signs often point to ductwork issues, improper system sizing, or aging equipment that’s struggling to keep up. We perform thorough system evaluations to identify inefficiencies and recommend solutions that improve comfort while reducing operating costs.
Heat Pump Problems
Heat pumps are popular in our area because they provide both heating and cooling; however, they require specialized knowledge to be serviced adequately. From defrost cycle issues in winter to low refrigerant levels affecting performance, our technicians understand the unique demands heat pumps face in Pennsylvania’s climate and know how to restore optimal operation.
Poor Indoor Air Quality
Dusty air, stuffiness, or allergy symptoms that worsen indoors often stem from HVAC-related issues. Dirty filters, contaminated ductwork, or inadequate ventilation can all compromise the air quality in your home. We address these problems through comprehensive solutions, including air purifiers, advanced filtration systems, and duct cleaning services.
Thermostat Malfunctions
Sometimes, the problem isn’t with your heating or cooling equipment at all—it’s with the thermostat that controls it. Whether you have an outdated unit that’s losing accuracy or want to upgrade to a programmable or smart thermostat for better control and energy savings, we handle installation and calibration to ensure precise temperature management.
Emergency Breakdowns
HVAC emergencies don’t follow convenient schedules. That’s why Groff’s offers emergency services to address urgent heating and cooling failures. Our team responds quickly to restore comfort and safety, especially during extreme weather conditions when system failures can create hazardous situations.
No matter the HVAC challenge, Groff’s is here to deliver the professional solutions you need—right when you need them most. Trust our expert team to handle every issue with care, precision, and a commitment to your comfort.
When you contact Groff’s Home Comfort Team for heating or cooling service, you’re choosing a company that values integrity, precision, and your complete satisfaction.
We don’t just fix HVAC problems—we provide confidence with every step of the process:
1. Comprehensive System Assessment
Every effective repair or service starts with understanding exactly what’s happening with your system. Our licensed technicians begin with a detailed inspection of your HVAC equipment, using advanced diagnostic tools to identify not just the obvious symptoms but the root causes. Whether it’s a faulty component, airflow restriction, or efficiency issue, we ensure nothing gets overlooked.
2. Clear, Honest Communication
Once we’ve identified the problem, we explain our findings in clear, straightforward terms that are easy to understand. We’ll walk you through all available options and explain the benefits and costs of each approach so you can make the best decision for your home and budget. You’ll never encounter high-pressure sales tactics at Groff’s—just trustworthy advice based on decades of experience.
3. Expert Repairs and Installations
Our certified technicians come equipped with the latest tools and industry-leading techniques to complete your job efficiently and correctly the first time. From minor adjustments to complete system replacements, we take pride in delivering work that stands the test of time. Your comfort and safety are always our top priorities.
4. Ongoing Support and Maintenance
We don’t disappear once the work is finished. Groff’s stands behind every repair and installation with strong warranties and expert maintenance services designed to keep your system running smoothly for years to come. We’re always here if you have questions, need adjustments, or want to prevent future issues through proactive care.
At Groff’s Heating, AC & Plumbing, we do more than service HVAC systems—we build lasting relationships with the Lititz community, one satisfied customer at a time.
At Groff’s Heating, AC & Plumbing, we believe the best HVAC repair is the one you never need. While our team is always ready to help with repairs, following a few simple preventative habits can protect your system and save you from unexpected breakdowns and expensive emergency calls.
Here’s how you can keep your heating and cooling system running smoothly:
Change Your Air Filters Regularly
This simple task has the biggest impact on your system’s performance. Dirty filters restrict airflow, forcing your equipment to work harder and wear out faster. Check your filters monthly and replace them every 1-3 months, depending on the specific conditions of your home. If you have pets, allergies, or live near construction, you may need more frequent changes.
Keep Your Outdoor Unit Clear
Your air conditioner’s outdoor unit requires space to operate correctly. Remove leaves, grass clippings, and debris that accumulate around the unit. Trim vegetation to maintain at least two feet of clearance on all sides. During winter, gently remove snow and ice buildup, but avoid using sharp tools that could damage the fins.
Monitor Your System’s Performance
Pay attention to unusual sounds, odors, or changes in heating and cooling performance. Strange noises, weak airflow, or inconsistent temperatures often signal developing problems. Catching issues early typically means more straightforward, less expensive repairs.
Schedule Professional Maintenance
Annual maintenance by a qualified technician is the most effective way to prevent major problems. During our maintenance visits, we clean critical components, check refrigerant levels, test safety controls, and identify potential issues before they cause breakdowns. Most manufacturers require regular professional maintenance to maintain warranty coverage.
Use Your Programmable Thermostat
If you have a programmable thermostat, use it. Setting automatic temperature adjustments when you’re away or sleeping reduces wear on your system and lowers energy costs. Even a few degrees of adjustment can make a significant difference in your equipment’s lifespan.
By following these practical tips and partnering with a trusted local team like Groff’s, you’ll have the confidence that your HVAC system is built to handle whatever Pennsylvania weather brings your way.
When your furnace dies at midnight or your AC quits during a heat wave, contractor choice becomes crystal clear: you need the team that answers, arrives, and actually fixes the problem. While Lititz has plenty of HVAC companies, only one has earned the trust of thousands of neighbors who refuse to gamble with their family’s comfort.
Here’s why Lititz residents trust Groff’s with their most urgent comfort needs:
Family-Owned Since 1987: DeVon Groff started our business to provide a great locally owned company focused on heating and cooling. When Denny Dagan joined several years later, both families committed to working side by side to build a strong, trustworthy local brand. That same family-focused approach guides everything we do today.
Honest, Straightforward Service: Our technicians aren’t driven to act like salesmen offering high-ticket solutions for simple repairs. We’re committed to delivering high-quality service and truthful solutions to homeowners. If a minor repair will solve your problem, that’s what we’ll recommend—even if it means less revenue for us.
Local Community Knowledge: We’ve been serving the Lititz area and surrounding Lancaster County communities for decades. We understand the unique challenges that Pennsylvania’s climate presents for HVAC systems, from the freeze-thaw cycles that stress heat pumps to the humidity that affects indoor air quality.
Experienced, Certified Technicians: Our team comprises over 15 licensed professionals who continually update their skills through ongoing training and certification. Whether you have a decades-old furnace or the latest high-efficiency heat pump, we have the knowledge and experience to service it properly.
24/7 Emergency Service: HVAC emergencies don’t wait for convenient times. That’s why we offer around-the-clock emergency service to address urgent heating and cooling failures, especially during extreme weather conditions when system failures can create hazardous situations.
When you choose Groff’s, you’re not just hiring an HVAC contractor—you’re partnering with a local family business that’s invested in your long-term comfort and satisfaction.
How often should I have my HVAC system serviced?
We recommend scheduling HVAC maintenance twice a year—heating system service in the fall before cold weather arrives and air conditioning service in the spring before the summer heat. This preventive approach helps identify potential problems before they cause uncomfortable breakdowns, keeping your equipment running efficiently. Regular maintenance also helps maintain manufacturer warranties and can significantly extend your system’s lifespan.
What are the signs that my HVAC system needs professional attention?
Watch for unusual noises, such as grinding, squealing, or banging sounds, which often indicate mechanical problems. Inconsistent temperatures between rooms, weak airflow, strange odors, or unexpected increases in energy bills are also warning signs. If your system cycles on and off frequently or struggles to maintain comfortable temperatures, it’s time for a professional diagnosis. Don’t ignore these symptoms—early intervention typically means simpler, less expensive repairs.
How can I improve my home’s energy efficiency with HVAC upgrades?
Several upgrades can significantly improve efficiency. Installing a programmable or smart thermostat provides better temperature control, upgrading to high-efficiency equipment reduces operating costs, improving insulation and air sealing reduces the system’s workload, and regular filter changes maintain optimal airflow. Ductwork sealing and proper sizing also play crucial roles. Our team can conduct an energy assessment to identify the most cost-effective improvements tailored to your specific home and budget.
What size HVAC system do I need for my home in Lititz?
Proper system sizing depends on multiple factors, including your home’s square footage, insulation levels, window efficiency, ceiling height, and local climate conditions. Oversized systems cycle on and off too frequently, reducing efficiency and comfort, while undersized systems struggle to maintain temperatures and run constantly. Our technicians perform detailed load calculations by industry standards to ensure your new system provides optimal comfort and efficiency tailored to your specific home.
Should I repair or replace my aging HVAC system?
The decision depends on your system’s age, repair frequency, and efficiency. Generally, if repair costs exceed 50% of replacement cost, or if your system is over 15 years old and requires frequent repairs, replacement often makes better financial sense. Newer systems offer significantly better energy efficiency, which can offset the initial investment through lower operating costs. We’ll provide honest assessments and cost comparisons to help you make the best decision for your situation and budget.
Contact Groff’s Home Comfort Team today and join the thousands of Lititz families who sleep soundly, knowing their comfort is in expert hands. From midnight furnace failures to summer AC emergencies, from routine maintenance to complete system installations, we treat every call like our own family’s comfort depends on it. Our certified technicians arrive on time, accurately diagnose problems, and deliver repairs that last, backed by strong warranties and the reputation we’ve built serving Lancaster County since 1987.
