A clogged drain at dinnertime. A leaking pipe was discovered on a Sunday morning. A water heater that quits during the coldest week of the year. Plumbing emergencies don’t schedule themselves around your calendar, and that’s precisely why Ephrata homeowners need a repair team they can count on—one that shows up prepared, works efficiently, and communicates honestly from start to finish.
At Groff’s Home Comfort Team, we’ve spent nearly four decades building a reputation that matters: solving real problems for real people without overselling or cutting corners. From the historic homes along East Main Street to newer developments near Cocalico Creek, our licensed plumbers have tackled just about every plumbing challenge this area can present. We approach every job—big or small—with the same commitment to quality workmanship and straightforward service.
Ephrata’s blend of older properties and modern construction means our team encounters a wide range of repair needs.
Here’s what keeps us busy:
Dripping Faucets and Hidden Leaks
That persistent drip might seem minor, but it wastes water and damages cabinetry, flooring, and walls over time. Our plumbers locate the source—whether it’s a worn washer, a corroded valve, or a loose connection—and deliver repairs that stand the test of time.
Drain and Sewer Backups
Slow-moving drains signal trouble, and complete backups create urgent situations no homeowner wants to face. Using advanced equipment, we clear stubborn clogs caused by grease buildup, tree roots, or deteriorating pipes, restoring proper drainage throughout your system.
Water Heater Failures
When your water heater starts making odd noises, leaking, or stops producing hot water, you need answers fast. Our technicians diagnose everything from sediment accumulation to faulty heating elements and provide clear options for water heater repair or replacement.
Weak Water Pressure
Underwhelming showers and trickling faucets often point to mineral deposits, hidden leaks, or failing pressure regulators. Through systematic diagnostics, we identify the root cause and restore strong, consistent flow.
Sewer Line Issues
Foul odors, soggy lawn spots, or multiple slow drains indicate potential sewer line issues. Our video inspection technology reveals exactly what’s happening underground—root intrusion, pipe damage, or blockages—allowing us to recommend the most effective repair strategy.
Burst or Frozen Pipes
Ephrata winters can cause exposed pipes to freeze, and older plumbing systems eventually fail under pressure. When pipes burst, we respond immediately to minimize water damage, complete emergency repairs, and help you protect against future incidents.
Thorough Diagnosis
Guesswork doesn’t belong in plumbing repair. Our team begins every job with a comprehensive assessment, utilizing diagnostic tools to identify not only the obvious problem but also any underlying issues that may cause trouble later.
Straightforward Recommendations
After inspecting your system, we explain our findings in plain language. You’ll receive all available repair options with honest pros and cons for each approach. No pressure, no confusing technical jargon—just the information you need to make the right decision for your home and budget.
Skilled Repairs That Last
Our licensed technicians bring the right tools, training, and experience to complete repairs correctly the first time. Whether it’s a quick fix or a complex overhaul, we take pride in delivering work that stands the test of time.
Continued Support
Our relationship with you doesn’t end when we pack up. Every repair comes backed by solid warranties, and our preventive maintenance services help you avoid future emergencies by catching minor issues before they escalate.
Smart maintenance habits extend the life of your plumbing and save you from costly surprises:
Monitor Water Pressure: Keep pressure between 40-60 psi—excessive pressure strains pipes and fixtures, increasing the risk of leaks and failures.
Be Mindful of Drains: Only toilet paper should be flushed down toilets. “Flushable” wipes, paper towels, and other items can cause completely preventable backups.
Watch for Warning Signs: Musty odors, water stains, peeling paint, or unexplained increases in your water bill often reveal hidden leaks. Catching them early prevents extensive damage.
Schedule Annual Inspections: Regular plumbing check-ups identify worn components, mineral deposits, and potential problems before they disrupt your daily routine or require expensive emergency repairs.
Families throughout the Cocalico Valley have learned they can rely on Groff’s when plumbing problems arise. We arrive on time, respect your property, and focus on solutions that actually work, rather than pushing unnecessary replacements or high-ticket add-ons.
Our technicians don’t operate on commission, so they have no incentive to oversell. That approach has built lasting relationships with homeowners who value integrity as much as technical skill.
Plumbing issues rarely wait for a convenient moment. Don’t let a minor problem turn into significant damage or an expensive emergency. Whether you’re dealing with a minor leak or a severe system failure, Groff’s Home Comfort Team brings the experience and honesty Ephrata residents deserve.
What does plumbing repair typically cost in Ephrata?
Repair costs depend on the specific problem and required materials. Simple fixes, such as replacing a faucet washer, run significantly less than major repairs involving water heater replacement or sewer line work. Groff’s provides upfront pricing before starting any job, so you’ll know the exact cost without hidden fees or surprise charges added later.
How quickly can you respond to plumbing emergencies?
Groff’s offers 24/7 emergency plumbing services for urgent situations, such as burst pipes, sewer backups, or complete water heater failures. We understand that plumbing emergencies create stress and potential property damage, so we prioritize rapid response to contain the problem and begin repairs as quickly as possible.
Should I repair or replace my aging water heater?
Traditional tank water heaters typically last 8-12 years, while tankless systems can reach 15-20 years. If your unit is approaching the end of its expected lifespan and requires frequent repairs, replacement usually makes more financial sense than continued fixes. Our technicians assess your specific situation and provide honest guidance based on the unit’s age, condition, and repair history.
Can you fix the low water pressure throughout my house?
Absolutely. Low pressure can stem from various causes, including mineral accumulation in pipes (widespread with hard water), partially closed valves, corroded plumbing in older homes, hidden leaks, or malfunctioning pressure regulators. We perform diagnostic testing to pinpoint the exact cause and recommend the most effective solution for your system.
How do I prevent frozen pipes during winter?
Insulate any exposed pipes in unheated areas, such as crawl spaces, attics, and garages. During severe cold snaps, allow faucets to drip slightly to keep water moving through the pipes. Open cabinet doors under sinks to let warm air circulate. If leaving town, maintain heat at a minimum of 55°F. These preventive steps significantly reduce the risk of freeze damage and costly emergency repairs.
Plumbing problems demand prompt attention and skilled solutions. Groff’s Home Comfort Team delivers both with a commitment to honest service and quality workmanship that has served Lancaster County families since 1987. Don’t wait for a minor issue to become a significant headache—contact us today.
