Your plumbing doesn’t wait for a convenient moment to fail. A burst pipe on a January morning or a backed-up sewer line during Sunday dinner—these emergencies don’t care about your schedule. That’s where Groff’s Home Comfort Team steps in. We’ve been serving Ephrata homeowners since 1987, and we’ve seen just about every plumbing disaster this area can throw at us—from frozen lines in older homes near Academy Drive to complex water issues affecting fixtures throughout the Cocalico Valley.
Our licensed plumbers arrive prepared, not just with tools but with genuine care for your home. We’re not here to upsell you on unnecessary repairs or pressure you into major replacements when a simple fix will do. Instead, we focus on straightforward solutions and honest communication because that’s how local businesses earn trust—and keep it.
Ephrata’s mix of historic properties and newer developments presents a wide range of plumbing challenges.
Here’s what keeps us busy:
Persistent Leaks
That steady drip under your sink isn’t just annoying—it’s wasting water and potentially damaging cabinets, subflooring, and walls. We track down the source (whether it’s a worn washer, corroded pipe, or loose connection) and fix it right the first time.
Stubborn Clogs
Kitchen grease, soap buildup, and tree roots infiltrating older sewer lines can cause serious backups. Using advanced drain-cleaning equipment, we clear blockages completely rather than just pushing the problem further down the line.
Water Heater Troubles
When your water heater starts making strange noises, leaking, or stops producing hot water, you need fast answers. We diagnose issues ranging from sediment buildup to failing heating elements and provide clear options for repair or replacement.
Low Water Pressure
Weak showers and trickling faucets often signal mineral deposits in fixtures, hidden leaks, or problems with your pressure regulator. We perform thorough diagnostics to restore strong, consistent water flow throughout your home.
Sewer Line Problems
Foul odors, soggy spots in your yard, or slow drains throughout the house can indicate sewer line issues. Our video inspection technology lets us see exactly what’s happening underground—whether it’s root intrusion, pipe collapse, or simple blockages—so we can recommend the most effective repair.
Emergency Pipe Repairs
Cold Ephrata winters can freeze exposed pipes, and aging infrastructure eventually gives way. When pipes burst, we respond quickly to stop the water, perform immediate repairs, and help you prevent future damage.
Complete Assessment
We don’t guess. Every service call begins with a thorough inspection using the appropriate diagnostic tools. Our plumbers thoroughly examine your entire system to identify not only the obvious problem but also any underlying issues that could cause trouble in the future.
Clear Communication
Once we understand what’s wrong, we explain it in plain language. You’ll get all your repair options with straightforward pros and cons for each. No confusing jargon, no pressure tactics—just the information you need to make the best choice for your home and budget.
Quality Workmanship
Our team uses industry-leading techniques and stands behind every repair. We take the time to do it right because we know you’re trusting us with one of your most significant investments.
Ongoing Support
The job doesn’t end when we pack up our tools. We back our work with solid warranties and offer preventive maintenance services designed to catch minor issues before they become expensive emergencies.
Savvy homeowners in Ephrata know that a bit of prevention saves a lot of headaches:
Check Your Water Pressure: High pressure strains pipes and fixtures. Keep it between 40-60 psi to protect your system and extend the life of your plumbing.
Watch What Goes Down: Toilets handle toilet paper and nothing else. “Flushable” wipes, paper towels, and hygiene products cause backups that could’ve been easily avoided.
Look for Hidden Leaks: Musty smells, water stains, peeling paint, or unexplained spikes in your water bill often indicate leaks that are not visible. Catching them early prevents mold and structural damage.
Schedule Regular Inspections: Annual plumbing check-ups identify worn parts, mineral buildup, and potential problems before they disrupt your life. Think of it as routine maintenance that protects your investment.
Families throughout the Cocalico area—from the historic homes near Main Street to newer neighborhoods around Hinkletown Road—call us when plumbing problems strike. They know we’ll show up on time, treat their homes with respect, and provide solutions that last.
We’re not the company that pushes high-ticket replacements when repairs make more sense. Our technicians earn their reputation by solving problems honestly and efficiently, building relationships one service call at a time.
Don’t let plumbing issues disrupt your daily routine or cause expensive damage. Whether you’re dealing with a minor annoyance or a full-blown emergency, Groff’s Home Comfort Team has the experience and integrity to help.
How much does a plumber cost in Ephrata?
Plumbing costs vary depending on the complexity of the job. Simple repairs, such as fixing a leaky faucet, typically cost less than major work, like water heater replacement or sewer line repair. At Groff’s, we provide upfront pricing before starting any work, so you’ll know exactly what to expect without surprise charges. Factors affecting cost include the type of repair needed, parts required, and whether it’s an emergency service call.
How do I know if I need to replace my water heater?
Most traditional tank water heaters last 8-12 years, while tankless systems can reach 15-20 years. Warning signs include inconsistent water temperature, rusty or discolored hot water, unusual noises such as rumbling or popping, visible leaks around the base, or a frequent need for repairs. If your unit is approaching 10 years old and showing these symptoms, replacement often makes more financial sense than continued repairs.
What causes low water pressure throughout my house?
Several issues can reduce water pressure, including mineral buildup in pipes (standard in areas with hard water), partially closed shut-off valves, corroded plumbing in older homes, hidden leaks, or problems with the pressure regulator. Our plumbers use diagnostic testing to pinpoint the exact cause and recommend the most effective solution for your specific situation.
Can I prevent frozen pipes during Ephrata winters?
Absolutely. Insulate exposed pipes in unheated areas, such as crawl spaces, attics, and garages. During icy weather, let faucets drip slightly to prevent water from freezing. Open cabinet doors under sinks to allow warm air to circulate pipes. If you’re leaving town, keep your heat set to at least 55°F. These simple steps significantly reduce the risk of costly freeze damage.
How often should I have my plumbing inspected?
Annual plumbing inspections help identify minor issues before they escalate into major problems. During these check-ups, we examine water heaters, check for leaks, test water pressure, inspect visible pipes and fixtures, and look for signs of corrosion or wear. Regular maintenance extends the life of your plumbing system and saves money by preventing emergency repairs down the road.
Plumbing problems rarely arrive at a good time, but you don’t have to face them alone. Groff’s Home Comfort Team brings decades of experience, honest pricing, and skilled craftsmanship to every job in Ephrata. Whether you need a quick fix or a major repair, our team treats your home with the same care we’d give our own.
Ready to solve your plumbing issue? Contact Groff’s today and experience the difference that local expertise and genuine integrity make.