Your furnace stops on the coldest night. Your AC struggles through summer heat. Uneven temperatures make one bedroom freezing while another remains stuffy. HVAC problems disrupt sleep, raise bills, and undermine comfort.Ephrata homeowners—from historic downtown to new developments—need reliable heating and cooling to handle Pennsylvania’s seasons. Groff’s Home Comfort Team has been serving Lancaster County with skilled and honest HVAC solutions since 1987.
Air Conditioning Installation and Repair
Summer temperatures regularly reach into the 90s, making reliable air conditioning a must. Whether your unit needs repair, can’t keep up, or has reached the end of its 15-20-year lifespan, our technicians handle everything from quick fixes to complete AC installations. We install efficient systems that help lower energy costs and maintain consistent comfort.
Furnace Service and Replacement
Winter in Ephrata means subfreezing temperatures and high heating demands. If your furnace fails, every hour without heat matters. Our HVAC technicians diagnose and repair gas and electric furnaces quickly, restoring warmth before frozen pipes and uncomfortable nights worsen the problem. For older systems beyond repair, we guide you through replacement options that fit your home’s needs and budget.
Heat Pump Solutions
Heat pumps provide year-round comfort, heating in winter and cooling in summer through a single efficient system. They work exceptionally well in Ephrata’s climate and can significantly reduce energy consumption compared to separate heating and cooling equipment. Our team handles heat pump installation, repair, and maintenance to ensure optimal performance throughout the year.
Indoor Air Quality Improvements
We improve indoor air quality by installing purifiers, humidifiers, dehumidifiers, and advanced filtration systems to create healthier home air.
Preventive Maintenance Programs
Regular HVAC maintenance prevents most emergency breakdowns, extends the life of equipment, and maintains optimal efficiency. Our comprehensive tune-ups include cleaning, inspections, performance testing, and the identification of potential problems before they cause system failures. Annual maintenance saves money by catching issues early and keeping your system at peak performance.
No-Commission Technicians
Our HVAC technicians don’t earn commissions on equipment sales or service recommendations. This unique approach means they focus entirely on accurately diagnosing problems and recommending solutions based solely on your best interests—whether that’s a minor repair or a primary system replacement. Families throughout the Cocalico area have come to rely on Groff’s for our integrity, service-first mentality, and freedom from aggressive sales tactics.
Comprehensive System Knowledge
From traditional furnaces and central air systems to heat pumps, ductless mini-splits, and geothermal systems, our technicians bring extensive experience with all types of HVAC equipment and major brands. Our team’s commitment to ongoing professional development, combined with local expertise, enables us to recommend systems with proven performance and lower operating costs—tailored specifically for Ephrata homes.
Transparent Pricing Before Work Begins
You’ll receive transparent, upfront pricing before any work starts. No hidden fees or surprise charges—just honest pricing reflecting the actual scope of work. This transparency enables you to make decisions with confidence.
24/7 Emergency HVAC Service
Heating and cooling emergencies don’t respect business hours. When your system fails on a holiday weekend or in the middle of the night, Groff’s provides genuine 24/7 emergency service with licensed technicians who can diagnose and repair most problems immediately, restoring your home’s comfort without extended delays.
Family-Owned Values Since 1987
Nearly four decades of serving Lancaster County have taught us that relationships matter more than individual transactions. What sets us apart is our commitment to going beyond expectations—we deliver skilled work, honest communication, and responsive service that earns referrals from satisfied customers throughout Ephrata and surrounding communities.
Change Filters Regularly: Dirty filters force systems to work harder, waste energy, reduce comfort, and cause premature component failure. Replace filters every 1-3 months, depending on system type and household conditions.
Schedule Annual Tune-Ups: Professional maintenance before heating and cooling seasons identifies problems early, maintains efficiency, and extends equipment life. The small investment in preventive service prevents costly emergency repairs.
Address Problems Promptly: Strange noises, inconsistent temperatures, rising energy bills, or weak airflow signal developing issues. Early intervention prevents minor problems from becoming expensive failures.
Consider System Upgrades: If your HVAC equipment is over 15 years old, installing newer, high-efficiency systems can significantly reduce energy consumption while enhancing comfort and reliability.
From West Main Street to the neighborhoods around Cocalico Creek, homeowners choose Groff’s when they need heating and cooling systems that work—and service from technicians who prioritize honest solutions over maximum profit.
Your home’s comfort shouldn’t rely on equipment that struggles each season or on technicians who recommend unnecessary replacements. Whether you need emergency repairs, routine maintenance, or advice on upgrades, Groff’s provides the experience and integrity Ephrata families have trusted since 1987.
How often should I schedule HVAC maintenance?
Annual maintenance is essential for both heating and cooling systems. Schedule furnace tune-ups in the fall before heating season and air conditioner service in the spring before cooling demands increase. Preventive maintenance identifies worn components, maintains efficiency, prevents breakdowns, and extends the lifespan of equipment. Heat pumps that provide year-round climate control benefit from biannual service—once before the heating season and again before the cooling season.
What’s the average lifespan of HVAC equipment?
Air conditioners and heat pumps typically last 15 to 20 years with proper maintenance. Furnaces can last 20-25 years, depending on the type and usage. Systems receiving regular professional maintenance, prompt repairs, and clean filter changes consistently outlast neglected equipment. As systems age beyond 15 years, repair costs often make replacement more economical, especially given improved efficiency in modern equipment.
Why are some rooms in my house always too hot or too cold?
Uneven temperatures can stem from various causes, including inadequate insulation, ductwork leaks, improper system sizing, blocked vents, or closed doors that restrict airflow. Poor duct design or insufficient return air can create pressure imbalances. Sometimes, adding zones with separate thermostats can solve the problem. Our technicians diagnose the root cause and recommend cost-effective solutions rather than simply suggesting complete system replacement.
How can I reduce my heating and cooling costs?
Start with regular filter changes and annual professional maintenance to maintain peak efficiency. Seal air leaks around windows, doors, and ductwork to improve energy efficiency. Use a programmable thermostat to reduce heating/cooling when you’re away. Keep vents clear and interior doors open for proper airflow. Close curtains on hot summer days and open them for passive solar heating in winter. For aging inefficient equipment, high-efficiency system replacement often pays for itself through reduced energy bills.
Should I repair or replace my failing HVAC system?
The decision depends on the age of the equipment, repair costs, and its efficiency. General rule: if repair costs exceed half the replacement price and your system is over 15 years old, replacement makes better financial sense. Frequent repairs on aging equipment waste money and delay the inevitable replacement. However, newer systems with isolated component failures are usually worth repairing. Our technicians provide honest assessments of which option best serves your situation.
Heating and cooling systems require professional expertise for installation, repair, and maintenance. Groff’s Home Comfort Team delivers skilled HVAC service backed by decades of local experience and a commitment to honest, customer-focused solutions.
