1. Check the breakers. Make sure the breaker(s) to your equipment (indoor and outdoor) aren't tripped. If you have an outdoor unit, check the outdoor disconnect to make sure the plug hasn't been removed.

2. Check for sufficient air flow. Make sure air filters are clean and that supply and return diffusers and grills are open and unobstructed.

3. Check the setting of your thermostat. If you want cooling, make sure the temperature control selector is set below room temperature and that the system switch is on the COOL position and the fan switch is in the AUTO position. If you want heat, make sure the temperature control selector is set above room temperature and that the system switch is on the HEAT position and the fan switch is in the AUTO position. * The fan switch should be set at ON for continuous blower operation or AUTO if you want the blower to function only while the unit is operating.

4. If your outdoor unit looks like a block of ice, turn your unit off so that additional ice doesn't build up. We can't service your unit while it is frozen, we must thaw it out.

1. Electric Water Heater: Is breaker tripped?

2. Gas Water Heater (power vent):
     a. Check for obstructions (snow, leaves, etc.) at vent termination
     b. Turn switch off for 2 min. and try to restart
     c. If you have L.P., check to make sure there is gas in your tank

3. Well Pump (no water):
     a. Is breaker tripped?
     b. Check low water cut-off switch at pressure tank, reset if
         necessary (we can explain the procedure)
     c. Is there water in well? Has this ever happened before
         during a drought?

4. Water Softener:
     a. Is there electric to the receptacle?
     b. Is the timer setting accurate?
     c. Is there salt in the tank?

5. Leaks: Shut off the valve at fixture or at main valve

Due to the seasonal extremes in weather we often experience in this region (think 5 degrees with a wind chill of -30 or 102 degrees with 95% humidity), you simply canít afford to be without a dependable heating and cooling system!

Doesn't it make sense to protect your heating and cooling systems by keeping them properly maintained so that they will be available when you need them most? How reliable do you think your car would be if you never changed your engine oil? Regular maintenance on any machine is necessary for long life and continuous, uninterrupted opera-tion.

With a Maintenance & Service Agreement from Groff's Heating, Air Conditioning and Plumbing you are protected against costly breakdowns and high utility bills due to dirty and malfunctioning equipment. You can rest easy knowing you have done all you can to insure comfort and safety for yourself and your family.

Gas-fired System: $115
($150 with an Air Conditioner A coil)

       Clean and check flue
       Inspect burners & crossover
       Replace 1" disposable air filter(s)
       Inspect pilot & ignition components
       Check controls and safety
       Check gas pressure at gas valve
       Clean and check chimney base
       Clean heat exchanger
       Inspect thermocouple
       Lubricate bearings & motors
       Perform combustion analysis
       Inspect ductwork & connections as able
       Make sure return air inlets are open
       Make recommendations for improved performance

Oil-fired System: $170
($205 with an Air Conditioner A coil)

       Clean and check flue
       Inspect combustion chamber
       Replace 1" disposable air filter(s)
       Replace fuel filter cartridge
       Check controls and safety
       Clean or replace pump strainer
       Clean and check chimney base
       Clean heat exchanger
       Replace nozzle
       Lubricate bearings & motors
       Perform combustion analysis
       Inspect ductwork & connections as able
       Make sure return air inlets are open
       Make recommendations for improved performance

Central Air Conditioning: $110

       Check blower assembly
       Lubricate bearings & motors
       Check condenser coil
       Check evaporator coil
       Check condensate drain
       Check refrigerant charge
       Record entering and leaving coil temperatures
       Replace 1" disposable air filter(s)
       Inspect and tighten electrical connections
       Perform superheat and subcooling measurements
       Inspect ductwork & connections as able
       Make sure return air inlets are open
       Make recommendations for improved performance

Heat Pump: $115

       Check blower assembly
       Lubricate bearings & motors
       Check condenser coil
       Check evaporator coil
       Check condensate drain
       Check refrigerant charge
       Record entering and leaving coil temperatures
       Replace 1" disposable air filter(s)
       Inspect and tighten electrical connections
       Perform superheat and subcooling measurements
       Check supplemental heater
       Inspect ductwork & connections as able
       Make sure return air inlets are open
       Make recommendations for improved performance

       Yearly cleaning of your equipment
       Priority service anytime you call
       10% discount on any parts needed for the repair
       25% off the cost of after hour or holiday service calls
       Discounts on the purchase of new equipment
       20% Discount for customers with the H.E.L.P. Warranty
       30% multiple system discount

1. Warranty: Most manufactures require routine maintenance on equipment to validate your warranty

2. Reduced Fuel Bills: The reality is that, fuel bills are a necessary part of any budget. But why pay more than you have to? Properly maintained equipment does run more efficiently. A university study with a local utility company showed that properly maintained air conditioning systems saved an average of 32.00/month.

3. Priority Emergency Service: You've heard the horror stories. Temperature and humidity in the high nineties...the air conditioner breaks...the serviceman has a two day backlog. With a Service/Maintenance Agreement from Groff's, you have priority emergency service. This guarantees that you'll be serviced promptly, removing the worry of hot summer days or cold winter nights.

4. Prolonged Equipment Life: With proper maintenance your heating and air conditioning system will last far longer than a neglected system.